Lesson Plans

A.2.08 – Defining Emotional Intelligence

15 minutes

The tutor should now display the video presenting emotional intelligence (link in Further reading section below)

On another page of the flipchart, the tutor should write the 5 pillars of EI and provide a clear definition:

  • Self-awareness: Knowing one’s emotions as they happen
  • Managing emotions: Ability to handle feelings
  • Self-motivation: Ability to do what needs to be done
  • Empathy: Recognizing emotions in others
  • Handling relationships: Ability to manage, influence and inspire emotions in others.


Copies of the quiz for all senior volunteers; Copies of handouts for practical activities for all